Informativa sulla Privacy

1. Ambito di applicazione

Questa policy descrive i tipi di Dati Personali che la Società raccoglie sulle persone fisiche, le modalità di trattamento, le condizioni di condivisione con terze parti e le misure adottate per la loro protezione.

1.2 This Privacy Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or through a combination of additional information we hold or can access.

1.3 La Policy definisce il "trattamento" come qualsiasi processo che comporta l'utilizzo o la raccolta di Dati Personali, incluse la gestione, la strutturazione e la conservazione degli stessi.

I nostri servizi sono destinati a un pubblico generale e non sono progettati per persone di età inferiore ai 18 anni. Non raccogliamo consapevolmente informazioni relative a minori, né consentiamo loro di utilizzare i nostri servizi. Qualora venissimo a conoscenza di tali informazioni, le cancelleremo nel più breve tempo possibile.

2. Quali dati personali deteniamo su di te

When you access our services, channels, or website, we collect Personal Data. In certain cases, we may also request specific Personal Data from you directly.

In altri casi, raccogliamo i tuoi Dati Personali analizzando l'utilizzo dei nostri Servizi o canali di assistenza, oppure ricevendo informazioni da partner terzi.

3. Nessun obbligo di divulgazione di informazioni personali

You are not required to provide us with any personal data. However, in certain circumstances, choosing not to do so may prevent us from delivering our Services or granting you access to the website.

4. Quali dati personali raccogliamo

4.2 The information collected does not constitute personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you choose to share when connecting to a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base giuridica e motivazioni del trattamento dei dati personali

5.1 I tuoi Dati Personali sono trattati dalla società per le finalità descritte nella presente sezione, in conformità alla base giuridica applicabile.

5.3 Contact us by email for details on the processing required to protect legitimate interests.

5.4 The following sets out the reasons and legal bases on which we may use the information you provide to us:

6. Trasferimento dei dati personali a terzi

6.1 The Company may also share Personal Data with third-party service providers, including hosting and storage providers, IP address information services, and user experience analytics providers.

You may also request that we transfer specific personal data about you to third-party trading platforms. In such cases, we will share the personal data you have provided to us directly with those platforms. Your personal data will be subject to their respective privacy policies and may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This allows the Company to access the resources needed to enhance and improve the products and services it provides to customers.

Laddove necessario per tutelare i diritti o i beni di terzi, la Società è autorizzata a comunicare i Dati Personali alle autorità di regolamentazione, locali o ad altre autorità ufficiali competenti.

We may also share your Personal Data with potential investors or acquirers, or with financiers of the Company or any other group company, in connection with a transaction of that nature (including the transfer or sale of assets belonging to the Company or any other group company), or in the context of a merger, restructuring, consolidation, or insolvency involving the Company or any other group business.

7. Cookie e servizi di terze parti

We may use third-party services — such as advertising providers or analytics companies — on our website. These third parties may independently use cookies or similar tracking technologies.

Cookies are small text files stored on your device when you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalise the products and services most relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 Some cookies we use are session cookies. These are stored temporarily on your device and expire when you close your browser. Others are persistent cookies, which remain on your device for a set period after the browser is closed. Persistent cookies help the website recognise you as a returning user and allow you to resume access to the site.

7.5 Tieni presente che, in questo caso, alcune o tutte le funzioni del Sito potrebbero non funzionare correttamente.

Online Tracking Notice: This service does not currently support "do-not-track" signals.

8. Conservazione dei dati personali

La Società conserverà i tuoi Dati Personali per il tempo necessario a soddisfare le finalità descritte nella presente Informativa, o per periodi più lunghi ove consentito da leggi, regolamenti o provvedimenti applicabili.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.

8.3 We regularly review the Personal Data we hold to confirm it is no longer needed.

9. Trasferimenti internazionali

Your personal data may be transferred to other countries, including to third-party countries or international organisations. The Company takes all necessary measures to protect your personal data and to ensure that data users can exercise their rights and access effective legal remedies.

9.3 The Company can provide information on the security measures in place to protect your Personal Data when transferred to third countries or international organisations. To request this information, email: support@ascesa-luxerise.com

10. Sicurezza dei dati personali

10.1 We have implemented appropriate organisational and technical measures to protect Personal Data, including safeguards against its accidental or unlawful destruction, loss, or alteration.

10.2 We cannot guarantee that the security of your Personal Data will be maintained free from error. We are not liable for any non-material, incidental, or consequential damages arising from the use or disclosure of Personal Data, including Personal Data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our reasonable control.

10.3 In presenza di obblighi di legge o di altri obblighi al di fuori del nostro controllo, potremmo essere tenuti a comunicare i tuoi Dati Personali a terze parti, come le autorità pubbliche. In tali circostanze non siamo in grado di controllare il livello di sicurezza che tali terze parti garantiscono ai tuoi Dati Personali.

Transmitting personal data over the internet cannot be entirely secure. The Company cannot guarantee the security of any personal data you send to us online.

11. Collegamenti ipertestuali a siti web di terze parti

Il sito web contiene collegamenti a siti e applicazioni di terze parti. Tali siti e applicazioni non sono soggetti al controllo della Società, e la Società non è responsabile della raccolta o del trattamento dei Dati Personali da parte loro. La presente Politica non si applica alle azioni intraprese tramite tali siti o applicazioni.

When accessing any third-party websites or apps, read their privacy policies before using or signing up to their services. Exercise caution when sharing any personal data with them.

12. Modifiche alla presente Policy

This Policy may be updated at any time. If changes are made, we will notify you by publishing the revised Policy on our website.

When we make significant changes to this Policy, we will notify you through the channels we consider most appropriate and post a notice on our website.

12.3 Unless otherwise specified, any changes will take effect upon publication of the updated Policy.

13. I tuoi diritti

Hai il diritto di richiedere la verifica dell'accuratezza dei tuoi Dati Personali, la correzione di eventuali errori e la cancellazione dei Dati Personali non necessari. Puoi inoltre limitare l'ambito del trattamento dei tuoi dati personali.

13.2 If you are a resident of the EEA, please refer to this page. These rights apply to you in connection with the Personal Data you provide. To exercise your rights, send an email to the address below.

13.3 Right of Access You may request access to the Personal Data the Company holds and processes about you. Upon a valid request, the Company will provide an electronic copy of your Personal Data currently under processing. A reasonable fee may apply for additional copies. If requested, data will be provided in electronic format. The right of access must not adversely affect the rights and freedoms of others. Where fulfilling a request would prejudice another person's rights or freedoms, the Company may refuse or limit its response accordingly.

13.4 Right of Rectification You have the right to request correction of any inaccurate or incomplete Personal Data held about you, taking into account the purpose for which it is processed.

13.5 Right to Erasure You may request the deletion of your Personal Data in the following circumstances: (a) the Personal Data is no longer necessary for the purposes for which it was collected or processed; (b) you withdraw your consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing based on our legitimate interests or those of a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restriction of Processing If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where a restriction is in place, your Personal Data may only be processed with your consent, to establish, exercise, or defend legal claims, to protect the rights of another individual, or where there is a substantial public interest within the European Union or a Member State.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are party, you have the right to access the personal data you have provided to the Company. You may request that your personal data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer does not prejudice the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to the processing of your Personal Data where that processing is based on legitimate interests pursued by the Company or by third parties. This includes profiling based on those legitimate interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or that relate to the establishment, exercise, or defence of legal claims, we may continue that processing notwithstanding your objection. Regarding direct marketing, you have the right to object at any time to the processing of your Personal Data for that purpose.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out on the basis of your consent prior to that withdrawal. You have the right to lodge a complaint with your supervisory authority. You may bring a complaint before a supervisory authority established by an EU Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union. EU and Member State law may limit your rights in relation to your Personal Data, as set out in this section 13.

We will respond to your request within one month of receipt, in accordance with your rights under section 13 of this agreement. Where necessary, this period may be extended by up to two months, depending on the nature and volume of requests received. If an extension is required, we will notify you within one month of receiving your request and explain the reasons for the delay.

13.11 Salvo diversa disposizione dell'articolo 13 della legge, le informazioni richieste in conformità con i tuoi diritti ai sensi di tale articolo saranno fornite gratuitamente. Qualora la richiesta risulti infondata o eccessiva, anche per carattere ripetitivo, potremmo applicare un importo ragionevole a copertura delle spese amministrative sostenute, oppure rifiutarci di darvi seguito.

Se sussistono dubbi sull'identità effettiva della persona che ha presentato la richiesta, potremmo chiedere a chi la inoltra di fornire una prova ragionevole della propria identità.